Client Services — Susan Helmich Fine Jewelry

bee ring.png — *Client Services*
Susan Helmich Fine Jewelry Offers An Array Of Services Based In Over 50 Years of Experience And Expertise.

A free consultation is available to discuss the level of repair work that may be necessary to restore your fine jewelry, making it safe and wearable again. As a goldsmith, Susan will offer a detailed explanation about the work that must be performed. She will discuss price and offer alternatives for jewelry that may be beyond repair. Complimentary Cleaning and Inspection one on premises.

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Custom Design

Transform your vision into a one-of-a-kind masterpiece with our bespoke custom design service. Led by Susan Helmich, a multi-award-winning designer, she specializes in reimagining cherished heirlooms and crafting entirely new creations. Each piece is meticulously designed to reflect your unique story, style, and sentiment with unparalleled artistry and craftsmanship

Repair Services

Sizing ~ Prong Replacement ~ Retipping ~ Shank Replacement ~ Adjustable Shanks ~ Gem & Diamond Tightening ~ Gem & Diamond Resetting ~ Gem & Diamond Replacements ~ Gem and Diamond Recutting ~ Replating ~ Pearl or Gem Bead Restringing ~ Repolishing and Refurbishing. All Repairs are performed in our workshop.

Evaluation

Sit with Susan to discuss your personal jewelry. Susan makes it easier for you to decide what needs to be addressed for each piece. Make an appointment to bring in your most important jewelry pieces for value assessment. Susan will help you discern which jewelry items should be appraised and insured and the variety of appraisals that are available to you. Don’t make the mistake of paying more for an appraisal than your jewelry is worth.

latest pendant 2.png — Insurance

Susan has served on the Advisory Board for Jewelers Mutual Insurance Co. and consequently acquired quite a bit of knowledge about jewelry insurance. Susan offers a free consultation and in depth explanation as to the advantage and disadvantages of insuring your jewelry and discuss best approach to cover any loss that may occur. We offer assistance with applications and requests for quotes with reputable insurance companies.

brooch 1.png — Appraisals

Appraisals are by Appointment with an accredited GIA, ASA, GG, and Appraiser. During your appointment, the appraiser measures, photographs and takes notes while you can ask questions and observe the entire process. About a week later, you receive your formal appraisal reports. Payment is based only on the number of items you want appraised.

Redistribute or Sell

Give, Donate or Bequeath? In addition to your sentiments and causes, you’ll want to consider valuations. You can be confident in knowing that your appraisals line up with your Distribution intentions by using my Evaluation Service.
When you want cash for your jewelry, Susan serves as a commissioned sales liaison. She has a network of professional jewelry associates, Estate Dealers, Diamond Broker and Fine Jewelry Collectors throughout the U.S. who may be interested in purchasing your jewelry at a fair market price.

AfGrmTour1 copy copy.png — Diamond & Colored Gemstones

Susan enjoys the process of educating her clients about the perceived values of a diamond or a colored gemstone. With 45 years of experience in the gemstone business, you will learn fascinating facts about diamonds and colored gems. Susan will help you to discern the most important and personal decisions you will make in purchasing the diamond or colored gem of your dreams! Diamond showings are tailored to fit your price points and expectations. Colored gemstones are presented in a variety of colors and cuts… all of which are selected by Susan expressly for your viewing.
Susan has bee working with some of the most prestigious gem cutters in the world. Munsteiner, Henn, Wild, Pauly, Omi, Alexander, and more. There is nothing that she can’t find or have custom cut just for you!